Last Updated: May 19, 2025
This Privacy Policy describes how Farmchops ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our mobile application, or make purchases from us.
Table of Contents
1. Information We Collect
We collect several types of information from and about users of our website and services, including:
How We Collect Information
Direct Collection
- Account registration
- Purchase transactions
- Customer service interactions
- Surveys and feedback forms
- Newsletter subscriptions
Automated Collection
- Cookies and similar technologies
- Server logs
- Mobile app usage data
- Analytics tools
- Third-party tracking services
2. How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Description |
|---|---|
| Providing Services | Processing orders, delivering products, managing accounts |
| Customer Support | Responding to inquiries, resolving issues, providing assistance |
| Personalization | Customizing content, recommendations, and shopping experience |
| Marketing | Sending promotional materials, special offers, and newsletters |
| Analytics | Analyzing usage patterns, improving website functionality |
| Legal Compliance | Meeting regulatory requirements, preventing fraud |
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- To perform our contract with you when you place an order or create an account
- To comply with legal obligations
- For our legitimate business interests
- With your consent, which you can withdraw at any time
3. Information Sharing and Disclosure
We may share your personal information with:
- Service Providers
Third-party companies that perform services on our behalf, such as payment processing, delivery services, data analysis, and customer support.
- Business Partners
Trusted partners who help us provide and improve our services or who offer joint promotions.
- Legal Requirements
When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
- Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
Third-Party Data Sharing Opt-Out
You can opt out of having your personal information shared with third parties for marketing purposes by:
- Adjusting your communication preferences in your account settings
- Clicking the "unsubscribe" link in marketing emails
- Contacting our customer service team
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our Security Measures Include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure data storage practices
- Employee training on data protection
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and Portability
You can request a copy of the personal information we hold about you.
- Correction
You can ask us to update or correct inaccurate information.
- Deletion
You can request that we delete your personal information in certain circumstances.
- Restriction and Objection
You can ask us to restrict processing of your data or object to certain processing activities.
- Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification to registered users (for significant changes)
We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@farmchops.com
Phone: (555) 123-4567
Address: Farmchops Privacy Office, 123 Farm Lane, Harvest City, FC 12345
This Privacy Policy was last updated on May 19, 2025. By using our services, you acknowledge that you have read and understood this Privacy Policy.