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Shipping & Returns

Shipping Policy

At Farmchops, we're committed to delivering your farm-fresh products quickly and in perfect condition.

Shipping Methods & Timeframes

Standard Shipping

2-4 business days

Free for orders over $50

$5.99 for orders under $50

Express Shipping

1-2 business days

$12.99 for all orders

Shipping Restrictions

Due to the perishable nature of our products, we currently ship to the following areas:

  • Continental United States
  • Select areas in Canada (excluding remote locations)

We're constantly expanding our delivery areas. If your location isn't listed, please contact us to check availability.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order by:

  • Logging into your Farmchops account
  • Checking the "Order History" section
  • Clicking on the specific order you want to track

Delivery Information

Special Handling for Perishables

Our farm-fresh products are carefully packaged with eco-friendly insulation and ice packs to ensure they arrive in perfect condition.

Delivery Recommendations

  • Be available to receive your delivery when possible
  • Refrigerate perishable items immediately upon delivery
  • Check all items upon arrival and report any issues within 24 hours

Delivery Delays

While rare, delivery delays can occur due to weather conditions or carrier issues. In such cases:

  • We'll notify you via email and text message
  • Our customer service team will work to resolve the issue promptly
  • We may offer compensation for significantly delayed deliveries

Last updated: May 19, 2025. For questions about our shipping and returns policies, please contact customer service.